RAILWAY ENQUIRY- 139

Basic Services PNR enquiry Accommodation availability Fare enquiry Current train running position

Benefits to Rail users Single window information through universal no. 139 Interaction with professionally trained agents in hindi, english and regional languages

Premium Services Single window information through universal no. 139

Just SMS on 139 (One number for One India) and get all your information about

» PNR Enquiry

» Train Arrival / Departure Enquiry

» Accommodation Availability

» Fare Enquiry

» Train Time Table Enquiry

Millions of people book their railway tickets in real time and store tickets details using Indian Railway Catering and Tourism Corp. Ltd (IRCTC) mobile application residing on their mobile phone. It gives them an increased suitability through a real time, secure ticketing services. The passenger receives a reservation message just after booking their ticket with the full details of the ticket including PNR (Passenger Name Record), Train number, date of journey and class.

Now, IRCTC has introduced the latest initiative for checking the Railway ticket status using a single window information through universal number called 139-Rail Sampark.


Thus, you may obtain information regarding the PNR status, train running status for both arrivals and departures, Accommodation Availability Enquiry on Trains till Departure, Details of train Fare, Train Schedule /Timetable and train Name /Number enquiries etc.

The national enquiry service of 139-Rail Sampark has been in operation for more than 5 years.

In addition to voice enquiry on Interactive Voice Response System (IVRS), the Passenger can get the desired information by sending SMS to 139 in the specified syntax.

139 Rail Sampark Service: Now all the enquiries like PNR Status, Train Status, Seat Availability, Train Schedule, Train Time Table, Train Fare etc are available on your personal mobile phone through this SMS facility by sending SMS to 139 in the pre-defined format as entioned hereunder-

First of all you may send one SMS as HELP or RAIL to 139 for getting all the syntaxes.

A) For PNR Enquiry: If you want to get the status of your booked ticket.

PNR 10 Digit PNR Number

For example: PNR 1234509876

B): For Train Arrival/Departure Enquiry: Now there is no need to visit Railway Station for enquiry regarding the Arrival and Departure timing of any train.

AD Train number STD code of Station

For example: AD 11011 012

C) For Accommodation Availability:

SEAT Train number DOJ  Station from: STD code station to: STD code Class Quota

For example SEAT 54221 150612 0472 04651 SL G

DOJ: In this field you are required to enter the Date of Journey (DOJ) in the format DDMMYY.

Class: You may enter 1A for First AC, 2A for Second AC, 3A for third AC, SL for Sleeper, CC for AC Chair Car, 2S for Second Sitting.

Quota: It is optional field. You may enter G for general, CK for Tatkal.

D) For Fare enquiry

FARE Train number  DOJ Station from: STD code station to: STD code class Quota;

For Example: FARE 54221 150612 0472 04651 SL G

E) For Train Time table:

TIME train number

For example: TIME 11011

F) For Spot/  Locate train:

SPOT train number OR

LOCATE train number

For example: SPOT 12021 or LOCATE 12245

G) For Train Name/Number:

TN train number OR

TN train name

For Example TN 12012 or TN KAMRUP EXPRESS

Note that this service is currently available on following Telephone Service Providers viz. Airtel, Aircel, BSNL, IDEA, LOOP, MTNL, Reliance, Tata, Uninor and Vodafone operators. Further, The service is also available on USSD for Uninor, Reliance, DoCoMo and Vodafone Telephone Service Providers.

Interactive Voice Response System (IVRS): Under IVRS you have to just call/dial 139 and after selection of language you may press the following keys as per your suitable requirement:

Press 1 to know about PNR status

Press 2 to know the time of Arrival/Departure of train

Press 3 to know the accommodation availability

Press 4 to know about Fare enquiry

Press 5 to book your ticket through cash card and getting it delivered through courier or email

Press 6 to know the status of Mumbai Central Railway Suburban trains.

As per TRAI Press Release No. 86/2012, the telephone subscribers in India increased to 951.34 Million at the end of March, 2012 and Private operators hold 88.65% of the wireless market share where as BSNL and MTNL, two PSU operators hold only 11.35% market share.